Want to come down to the Karuma Autohaus showroom? Get in touch with us today to see our range in person and to book a test drive.
Please note that showroom visits are by appointment only and we don’t accept walk-ins.
Need to book your next service? Karuma Service Centre offers simple service packages, transparent pricing and honest advice from our Mordialloc team.
Yes. You can book a service with Karuma Service Centre even if you did not purchase your vehicle from Karuma Autohaus. Book your service here.
Yes. You can select popular service add-ons within the booking form here such as wiper blades, filters, coolant flush, brake fluid flush, wheel alignment, tyres, battery replacement or a diagnostic scan when submitting your booking request.
No. If any additional work is required during your service, our team will explain what is needed and provide a quote before completing the work.
No. The online form is a service booking request only. Our team will review your details and contact you to confirm availability, pricing and your booking time.
No. Service A from $199 applies to eligible small petrol passenger vehicles only. It excludes diesel, hybrid, electric, European vehicles, 4WDs, SUVs, commercial vehicles, higher oil capacity vehicles, additional parts and repairs. Learn more about our service centre here.
No. If you’re not sure whether your vehicle needs Service A, Service B or Service C, submit a service booking request and our team will recommend the most suitable option based on your vehicle and servicing needs.
Vehicles under 10 years old or under 160,000 km include the standard 3-month statutory warranty. Older vehicles can still be covered through one of our aftermarket warranty options.
Yes, we accept all major credit cards. A 1.6% surcharge applies to cover processing fees.
Yes — we work with trusted local brokers who offer competitive rates and a no-pressure approach. Finance approvals are typically processed within 24–48 hours once your application is submitted.
Unlike large dealerships, you deal directly with the owners — not commission-based salespeople. There are no pushy tactics or inflated prices, just straightforward service, competitive rates, and complete transparency from start to finish.
We obtain vehicles through three main channels: dealer-only auctions, direct trade-ins, and wholesale suppliers. Wherever possible, we prioritise vehicles traded for upgrades rather than repairs — ensuring our stock is made up of genuinely well-maintained cars.
